What are IT Assets, Administrators, and Staff Users?
An IT Asset is a hardware asset, for instance, a laptop or a desktop computer, that is either running our Agent or is imported into AssetSonar via JAMF or SCCM. All active (non-retired) IT Assets are counted towards the package limit.
An Administrator manages the account and can configure the account settings in AssetSonar. Administrators can view and take actions on all Items.
A Staff User is an end-user that is registered as the custodian of an Item. Staff Users have limited access rights and can only take specific actions on Items.
Note: Software licenses are not considered IT Assets and are not added towards package limit.