Yearly (10% off)
SAML, LDAP, ADFS and Zendesk integrations
Access Control for custom permissions
Scheduled and one-off maintenance events
Barcode, QR Code, and RFID Tag scanning
Availability Calendar for checking item status
Agent-based discovery for instant data updates
All you ever needed to know about AssetSonar.
How many users can be added on one plan?
You can add unlimited Staff Users on any plan. You can add 5 Agents for each IT Admin you Purchase. The number of IT Admins you can add depends on the plan you select. More Details
Do you offer non profit discounts?
Yes, we offer a 10% discount program for all 501(c)(3) organizations. This includes all non profit and educational institutions.
Can I upgrade my account later?
Of course. You can upgrade, downgrade, or cancel your account at any point in time. There are no extra charges. The option is available under Settings → Billing.
How do I track IT Peripherals and additional items?
For each IT Asset, AssetSonar allows you to add five IT Peripherals or regular Assets to the package at no additional cost. More Details.
IT Peripherals: IT Peripherals are devices that connect to a computer and offer added functionality. These include mice, keyboards, and LED monitors (Assets), USB drives or cables (Asset Stock), and batteries (Inventory).
Regular (non-IT) Assets: These are non-IT items, which can be subdivided into Assets, Asset Stock, and Inventory items. Examples include vehicles (Assets), chairs (Asset Stock), and consumables such as batteries or water bottles (Inventory).
What are IT Assets, Administrators, Agents, and Staff Users?
IT Assets: An IT Asset is a hardware asset, for instance, a laptop or a desktop computer, that is either running our Agent or is imported into AssetSonar via JAMF or SCCM. All active (non-retired) IT Assets are counted towards the package limit.
Administrator: An Administrator manages the account and can configure the account settings in AssetSonar. Administrators can view and take actions on all Items.
Agent: An Agent is responsible for responding to tickets and requests made to the IT department. They can view and take actions on all Items.
Staff User: A Staff User is an end-user that is registered as the custodian of an Item. Staff Users have limited access rights and can only take specific actions on Items.
Note: Software licenses are not considered IT Assets and are not added towards package limit.
What currency is used for pricing?
All pricing is in USD (US Dollars).
How can I make a feature request?
Write to us at firstname.lastname@example.org with any feature requests.
What is the cost of upgrading a yearly package before the year is up?
There is no additional cost. You will be charged on a prorated basis for the difference.
Powerful IT asset tracking, at your fingertips.